1. INTRODUCTION
This Privacy Policy explains how personal information is collected, used, and protected when you visit:
www.concretepoolbuildersbrisbane.com
By using this website, you agree to the terms outlined in this policy.
2. INFORMATION WE COLLECT
We may collect the following types of personal information:
- Name
- Email address
- Phone number (if provided)
- Any information submitted through contact forms
- Technical data (IP address, browser type, device information)
3. HOW WE COLLECT INFORMATION
Information is collected when you:
- Submit a contact form
- Communicate with us via email
- Browse the website (via cookies and tracking technologies)
4. USE OF INFORMATION
We use your information to:
- Respond to enquiries
- Connect you with relevant service providers
- Improve website performance and user experience
- Analyse traffic and user behaviour
- Comply with legal obligations
5. DISCLOSURE OF INFORMATION
We may share your information with:
- Third-party contractors or service providers (e.g. pool builders)
- Website hosting and analytics providers
- Legal or regulatory authorities where required
We do not sell your personal information.
6. THIRD-PARTY SERVICES
This website may use third-party services such as:
- Google Analytics
- Advertising platforms (e.g. Google Ads, Meta Ads)
These services may collect data in accordance with their own privacy policies.
7. COOKIES
This website uses cookies to:
- Improve functionality and performance
- Analyse user behaviour
- Support marketing and advertising efforts
You can manage or disable cookies through your browser settings.
8. DATA SECURITY
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
However, no method of transmission over the internet is completely secure.
9. ACCESS AND CORRECTION
You may request access to or correction of your personal information by contacting us via email.
10. YOUR RIGHTS
Under Australian privacy laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Withdraw consent where applicable
11. RETENTION OF DATA
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page.
13. CONTACT
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Erika Rincon
Email: info@concretepoolbuildersbrisbane.com
Location: Brisbane, Australia